Frequently Asked Questions
If you have a question that is not covered by the FAQs below, please feel free to email your question to General Enquiries.
Please also see: FAQs for Sponsored Articles and Guest Posts.
- General
- Services & Packages
- Costs, Payment & Onboarding
- SEO, Exposure & Marketing
- Support & Maintenance
- Miscellaneous / Contact
-
ShowMe Online Media is a full-service digital marketing agency. We specialise in custom website design, e-commerce solutions, web hosting, search-engine optimisation (SEO), and online marketing services tailored to businesses of all sizes.
-
ShowMe started in 2008 and has evolved from a network of community-based websites into a dynamic digital agency. With more than a decade of experience, we’ve worked with thousands of customers and built hundreds of websites and digital solutions.
-
We do both. Beyond building websites and e-commerce stores, we offer services like SEO, domain and email hosting, online business listings, local marketing via our community websites, display-banner advertising, native (advertorial) advertising, and brand exposure solutions.
-
Our core offerings are:
- Premium Business Showcase Listing — this premium option combines eye-catching design and targeted placement to drive referral traffic.
- Subscription Websites — No design fee; One page design with 2 tabs, 4 tabs and 8 tabs options.
- “ShowMeSite” — a fully customizable multi-page, multiple tabs website with hosting, maintenance, and integrated marketing included in the package.
- Advertising / brand exposure via banner ads, advertorials, and local branch exposure on ShowMe’s community websites.
-
The package typically includes: website design and layout, domain registration, website + email hosting, search-engine optimisation and Google Analytics tracking, contact details with Google Map, content pages/tabs (services, gallery, blog, etc.), and marketing exposure on your local ShowMe community website.
-
Our Business Showcase Listing and Subscription Websites were developed specifically for businesses that have a tight marketing budget.
- Business Showcase Listing – Eye-catching one page design that includes a cover image, photo sliders, contact details, map and contact form.
- Essential Subscription Website – No design fee; One page with 2 tabs including contact details, map and contact form.
- Essential Plus Subscription Website – A step-up from the basics; One page with 4 tabs including contact details, map and contact form.
-
All payable listing options include a link to the destination of your choice. The free directory listing does not provide a link. To link to your website from a directory listing, you can easily upgrade to a Verified Directory Listing.
-
You can signup online on the product page of the product that suits your requirements. Go to Online Marketing Solutions in the menu bar at the top of the page, browse through the online marketing and advertising products that we offer and select the product that best suit your needs.
If you want to talk to someone, you can fill out the enquiry (contact) form for a free consultation. Enquiries incur “no financial commitments” when you first reach out.
-
When you sign up for a Verified Directory Listing or Business Showcase, you can upload your business information to ShowMe. If you choose another product, we’ll ask you for your business and contact details during the signup process, and contact you for more information if necessary.
-
If you have registered on ShowMe and have a login, you can add and edit your own free directory listing. If you have signed up for a paid Business Showcase Listing, Listing Link or Verified Directory Listing, the ShowMe Team will contact you for your design material and load your listing for you.
-
No, this will be handled by the ShowMe Team. Once you have submitted your order you can provide the advert in JPEG format or you can request ShowMe to design the advert. View CPM Rates and Banner Sizes.
-
All ShowMe payments are handled by PayFast, an independent, secure payment system. Your account will automatically be debited every month if you choose the monthly payment option.
Alternatively, you may opt for the annual payment option, in which case you qualify for a 10% discount.
-
The contract period is for 12 months and we agree to keep the rate of your chosen product fixed for the duration of the contract.
-
Based on the Terms and Conditions: typically a 50% deposit is required before work begins, and the remaining 50% is due once you approve the website (or it’s deemed approved) — and before the website is made public.
-
Our terms state that all necessary materials (text, images, logos, etc.) must be supplied by the client unless otherwise agreed. If materials are not supplied timeously, ShowMe reserves the right to extend deadlines or invoice for work already completed.
-
ShowMe integrates SEO and Google Analytics in all websites. Also, when you sign up for a ShowMeSite or Listing, your presence is promoted on a local ShowMe community website — leveraging existing traffic to boost visibility.
-
ShowMe offers banner advertising (charged on a CPM basis) and native advertising (advertorials) on our community websites. This can be a good option if you want brand exposure without committing to a full website build.
-
Yes — ShowMe’s packages include domain and email hosting, basic website maintenance, and technical support as part of our “all-in-one” solutions.
-
While the site is geared toward website creation, our marketing and brand exposure services likely apply even if you have an existing site. It’d be best to get in touch with us via the contact form or email to discuss your current setup.
-
Our head office contact details are listed: phone number +27 (0)12 549 4347, WhatsApp +27 (0)73 427 1431. You can also email via: info@showme.co.za (or the relevant department — for support, accounts, design, etc.)
-
Initial enquiries are free and without financial commitment. The specifics of ongoing commitments likely depend on the package you choose — e.g. hosting, maintenance, adverts. It’s best to clarify this directly when signing up.
-
Yes – ShowMe advertises “Web Design and Development for larger businesses” and “Specialised Web Projects,” indicating we can handle more complex, custom requirements beyond standard listings.